Frequently Asked Questions
Your privacy and security are our top priorities. We provide discreet shipping, secure payment, and reliable customer support so you can shop with peace of mind.
Yes. All orders are shipped in plain, discreet packaging with no adult-related words, logos, or product names on the outside. The parcel looks just like a regular delivery, ensuring your privacy.
Absolutely. All payments are securely processed through PayPal, a trusted global payment platform.
PayPal uses advanced encryption technology to protect your personal and financial information. We never store your card details on our website.
Yes! You can securely pay with most major credit and debit cards through PayPal, including: Visa, MasterCard, American Express and Discover
You do not need a PayPal account to complete your purchase. Simply select PayPal at checkout and choose the option to pay with your credit or debit card.
Please note that available card types may vary slightly depending on your country.
Payments may occasionally be declined for several reasons, such as:
- Incorrect card details
- Insufficient funds
- Bank security restrictions
If your payment is declined, please try:
- Checking your card information
- Using a different card
- Contacting your bank
- Completing the payment through PayPal
If the issue continues, please contact our support team and we will assist you.
Yes. We currently ship to many countries including: United States, United Kingdom, Canada, Australia, New Zealand, Western European, etc.
Tracking information will be provided once your order has been shipped.
Orders are typically processed within 1–3 business days.
Once your order ships, you will receive a confirmation email with a tracking number.
Estimated delivery times:
- United States: 9 –15 days
- United Kingdom: 7–12 days
- Canada: 8 – 14 days
- Australia: 8 – 12 days
- New Zealand: 6-11 days
- Western European: 8-14 days
Please note that international shipping times may occasionally vary due to customs processing. However, most packages arrive within the estimated timeframe.
If you cannot find your order using the tracking number on our default tracking platform (17track), please copy your tracking number and check directly on the courier’s official website.
If your package still cannot be located, please contact our customer support team, and we will help you track it.
Yes. Our products are made from high-quality body-safe materials, which are:
- Phthalate-free
- Non-toxic
- Skin-friendly
- Easy to clean
We recommend using lubricant for the best experience and product longevity.
Cleaning is simple:
- Wash with warm water and mild soap before and after use
- Allow the product to air dry completely
- Store in a cool, dry place
Proper care will help extend the lifespan of your product.
Customer satisfaction is very important to us.
If there is any problem with your order, please contact us within 30 days of delivery and our support team will do our best to resolve the issue.
Due to hygiene reasons, used products cannot be returned, but we will always work with you to find a satisfactory solution.
Yes. Our support team typically responds within 24 hours. If you have any questions before or after ordering, feel free to contact us at service@dildosir.com. We’re here to help.




Olena –
Would recommend this product to anyone looking to spice up the relationship. Made my partners eyes roll back multiple times.
Cary Brandes –
Its my first sex toy, & it was such a pleasure to use! Easy to use, a little strange with the charger, other than that it comes in a discrete box, & a cute bag to place the vibrator in. The vibrator does heat up after some time of use, but no harm done.
Josee –
The vibrator is very strong with different modes. I find the tongue part is too intense for me but overall it is a great toy!
Kim C. –
I haven’t used a dildo in such a long time because I hated them. They were always cold, too stiff and the vibrating did nothing for me, unless it in contact with my clit. But isn’t the whole point of a dildo for penetration?…… So, I had given up for many years.Recently, I developed a new curiosity og whether or not the adult toy options have improved over the decades and, OH MY GOODNESS am I happy I discovered pulsating tongue vibrator!! It’s a game changer! I absolutely LOVE this toy!! The simulated oral stimulation is amazing. I also love the pulse and the thrusting of the shaft and the fact that it warms up, makes all the difference.I definitely have a newly restored strong interest in the adult toy industry again and can’t wait to try more products by .
Heloooo –
I spent a few weeks battling with myself comparing prices and reviews trying to find the cheapest-best bang for your buck-deal. As someone who only ordered WISH toys (don’t judge me, ballin’ on a budget, this is a great item for the price! This sat in my cart for a month but I finally decided to committ….and I DO NOT regret it. It is perfect! Everything about it. It is a bit on the bigger side, which I love, but the rabbit ears literally feel like someone is between your legs. I’m so impressed I told my best friend. You will not find a better toy for this price!!!!!
Kithiel –
I love this product … at first I was unsure… but baybayyyyy let me tell you this thing gets me there . The vibrations are strong and intense and they make my eyes roll back in my head. I have no complaints about it at all.
Princess Ash –
Give it all stars. No complaints
Hayzel B –
It was great at first and then it got really boring. Could not climax from it anymore. The insertable part was really thin and small. Doesn’t reach g spot. Also cannot easily use it just for the vibration.
Jo –
This product was literally the best I have ever used. I have experimented with different things & this by far has been the best. Its super easy to charge & not only that, but when using it, its a whole different experience. When using other toys, it has always taken me a little time to reach the climax, so when I read the reviews on this, I was a little weary about it. However, I used it for the first time yesterday & it took me less than 10 minutes to reach that big-O. The different vibrations and modes really made the experience more enjoyable & it was super easy to clean after. Ill find it hard to use other things now BUY THIS PRODUCT!!! The only thing I would have to say is that the noise is a little loud, but compared to the overall experience its nothing to worry about!!!