Frequently Asked Questions
Your privacy and security are our top priorities. We provide discreet shipping, secure payment, and reliable customer support so you can shop with peace of mind.
Yes. All orders are shipped in plain, discreet packaging with no adult-related words, logos, or product names on the outside. The parcel looks just like a regular delivery, ensuring your privacy.
Absolutely. All payments are securely processed through PayPal, a trusted global payment platform.
PayPal uses advanced encryption technology to protect your personal and financial information. We never store your card details on our website.
Yes! You can securely pay with most major credit and debit cards through PayPal, including: Visa, MasterCard, American Express and Discover
You do not need a PayPal account to complete your purchase. Simply select PayPal at checkout and choose the option to pay with your credit or debit card.
Please note that available card types may vary slightly depending on your country.
Payments may occasionally be declined for several reasons, such as:
- Incorrect card details
- Insufficient funds
- Bank security restrictions
If your payment is declined, please try:
- Checking your card information
- Using a different card
- Contacting your bank
- Completing the payment through PayPal
If the issue continues, please contact our support team and we will assist you.
Yes. We currently ship to many countries including: United States, United Kingdom, Canada, Australia, New Zealand, Western European, etc.
Tracking information will be provided once your order has been shipped.
Orders are typically processed within 1–3 business days.
Once your order ships, you will receive a confirmation email with a tracking number.
Estimated delivery times:
- United States: 9 –15 days
- United Kingdom: 7–12 days
- Canada: 8 – 14 days
- Australia: 8 – 12 days
- New Zealand: 6-11 days
- Western European: 8-14 days
Please note that international shipping times may occasionally vary due to customs processing. However, most packages arrive within the estimated timeframe.
If you cannot find your order using the tracking number on our default tracking platform (17track), please copy your tracking number and check directly on the courier’s official website.
If your package still cannot be located, please contact our customer support team, and we will help you track it.
Yes. Our products are made from high-quality body-safe materials, which are:
- Phthalate-free
- Non-toxic
- Skin-friendly
- Easy to clean
We recommend using lubricant for the best experience and product longevity.
Cleaning is simple:
- Wash with warm water and mild soap before and after use
- Allow the product to air dry completely
- Store in a cool, dry place
Proper care will help extend the lifespan of your product.
Customer satisfaction is very important to us.
If there is any problem with your order, please contact us within 30 days of delivery and our support team will do our best to resolve the issue.
Due to hygiene reasons, used products cannot be returned, but we will always work with you to find a satisfactory solution.
Yes. Our support team typically responds within 24 hours. If you have any questions before or after ordering, feel free to contact us at service@dildosir.com. We’re here to help.






A –
Dammit this is a soul snatcher I read a review on here and she said she only lasted three minutes because it was so intense well BITCH IM HERE TO SAY I ONLY LASTED 2 this thing is evil good… Im like I cant believe that I came so hard off this little ass thing…
Taylor B. –
I love this product. It is awesome. A must have for all women 🙂
V1LEDS –
Love this product! Its so small I could take it anywhere! Still looking for something a little bit quieter but it does the job!
Hookahqueeen –
WORKS AMAZING!
Lakita –
not a suction device more like a localized vibrator but wow. dont second guess the purchase and just get it. its my new quarantine bae
princess amaya –
Definitely not a quiet toy but I highly recommend. All the settings offer a variety of pulsating patterns that you are bound to find one you like unless you are too sensitive (because this little toy is powerful). Can’t beat the price for the quality of the material and the design of the toy. I highly recommend it even if you are new to this type of toy.
Jill –
Girllllllllll get this.
amanda gonzales –
I purchased this toy simply off the reviews…..and let me tell you this is the absolute truth!!! Once you find your spot it’s SET IT AND FORGET IT …. After about 3 min I was sitting on the side of the bed scratching my head looking like Forrest Gump Jenny Im Dizzy 5 Stars I think I’m going to send myself some Flowers
ZKLP –
The best toy Ive ever had. Its quiet and its all out perfect. Would definitely recommend
kmc –
Love this little thing, definitely a different feeling than my Hitachi but I like this almost as much.if you’re a squirter make sure you have a towel nearby!
Lashondria –
Not for your novices! The small sleak design means its easy to use from any direction & position. I doubted the power until I hit the right spot & then I never doubted it again. Super easy to clean. The charge lasts forever. I HIGHLY recommend this product, just get ready to throw everything else away.
Steven Harris –
Gosh!!! I dont really need a boyfriend after purchasing this. Many different speeds. Its a little loud, but thats ok. Full charge is 2 hours.
KC –
Yes yes and YES! I know Tracy’s Dog gets amazing reviews but I HATED IT. Did nothing for me but THIS IS AMAZING!!! If clitoral stimulation without penetration works for you, this this is the toy for you!
Sativaay –
I havent had a toy like this before and in awe I would say it is very powerful. It is small and handy. I like that it has a variety of settings to choose from, which is wonderful. Overall amazing product with guaranteed satisfaction and I recommend it 100%.
Jazzy J –
This is now a staple in our routine! Completely mind blowing. Small enough to work in all angles during sex! Multiple options of vibration patterns and intensities. Amazing product!
Tb –
Omg YES! This is my favorite toy.
Gabby Grossman –
Cant wait to use !!
BadBaddie –
This thing is legit and has quickly become my wife’s preferred toy. Adjustable power and different patterns are just a bonus as she prefers the default setting.This is our second device. The first one died 9 months in (1 year warranty) and we had a replacement in 4 days. Exceptional customer service!