Frequently Asked Questions
Your privacy and security are our top priorities. We provide discreet shipping, secure payment, and reliable customer support so you can shop with peace of mind.
Yes. All orders are shipped in plain, discreet packaging with no adult-related words, logos, or product names on the outside. The parcel looks just like a regular delivery, ensuring your privacy.
Absolutely. All payments are securely processed through PayPal, a trusted global payment platform.
PayPal uses advanced encryption technology to protect your personal and financial information. We never store your card details on our website.
Yes! You can securely pay with most major credit and debit cards through PayPal, including: Visa, MasterCard, American Express and Discover
You do not need a PayPal account to complete your purchase. Simply select PayPal at checkout and choose the option to pay with your credit or debit card.
Please note that available card types may vary slightly depending on your country.
Payments may occasionally be declined for several reasons, such as:
- Incorrect card details
- Insufficient funds
- Bank security restrictions
If your payment is declined, please try:
- Checking your card information
- Using a different card
- Contacting your bank
- Completing the payment through PayPal
If the issue continues, please contact our support team and we will assist you.
Yes. We currently ship to many countries including: United States, United Kingdom, Canada, Australia, New Zealand, Western European, etc.
Tracking information will be provided once your order has been shipped.
Orders are typically processed within 1–3 business days.
Once your order ships, you will receive a confirmation email with a tracking number.
Estimated delivery times:
- United States: 9 –15 days
- United Kingdom: 7–12 days
- Canada: 8 – 14 days
- Australia: 8 – 12 days
- New Zealand: 6-11 days
- Western European: 8-14 days
Please note that international shipping times may occasionally vary due to customs processing. However, most packages arrive within the estimated timeframe.
If you cannot find your order using the tracking number on our default tracking platform (17track), please copy your tracking number and check directly on the courier’s official website.
If your package still cannot be located, please contact our customer support team, and we will help you track it.
Yes. Our products are made from high-quality body-safe materials, which are:
- Phthalate-free
- Non-toxic
- Skin-friendly
- Easy to clean
We recommend using lubricant for the best experience and product longevity.
Cleaning is simple:
- Wash with warm water and mild soap before and after use
- Allow the product to air dry completely
- Store in a cool, dry place
Proper care will help extend the lifespan of your product.
Customer satisfaction is very important to us.
If there is any problem with your order, please contact us within 30 days of delivery and our support team will do our best to resolve the issue.
Due to hygiene reasons, used products cannot be returned, but we will always work with you to find a satisfactory solution.
Yes. Our support team typically responds within 24 hours. If you have any questions before or after ordering, feel free to contact us at service@dildosir.com. We’re here to help.









Leah Dauz –
This was amazing !!! The material on the vibrator and remote itself is super soft. The charging spot is easy to find. It comes with directions in many languages. The feel of it in / on you is pure bliss.
Nicole H. –
Love this, used it in the shower and it worked amazing, definitely recommend.. I was extremely satisfied and have been using it on him too
luis francisco alcantara –
Works great!
edward krausman –
Very effective
Chanel Reign –
got this for my girl; she loves it
iesha –
It’s nice to use for clitoris play but too short to go very deep and control the action with the G-spot. My wife is in her 70’s but she still loves the multiple climaxes we can acheive every time. Can’t do it with this one. The 10 different settings are the same as the other toys.
Akayla Mclaurin –
Good product. Simple and easy to use. Quick charging. Great for use on road trips or just an exciting night out.
Rahdeja –
Absolutely amazing. It does the job very well and it also is so portable because of the size. I love having the remote vibrate as well because its nice to use each part individually. Definitely going to test the remote distance sometime.
Daphne –
I my girlfriend and I love the duel vibrator combo of this adult toy. The nearly 4 inch typical penis shaped vibrator has 10 different speeds pulses and intensities to find for you and your partners liking. The remote also is a vibrator clit stimulator which I have personally never come across in other toys we have. It was a very pleasant and useful surprise both for use with the sex rabbit and other toys or acts you would like to use one or both components of this awesome toy. It is lubricant safe and you can wash it without worry since it is basically waterproof medical grade non latex silicone. We did not test it to the 32.8 feet remote length but did try it to nearly 25 feet and worked just as well as right next to you. What fun can that be to spice things up or have some exhibition fun. Highly recommended in both price and how great this adult toy is. Thank you sex rabbit!
Lw –
This is an adorable toy! Both of the pieces are small, convenient for traveling, and they are sealed tight for playing in water! So tight I did have a little trouble finding the charger port! It does charge fast, charger included! Play is awesome with both being an individual toy or one being the remote for the other! I love the remote toy, its different, curves perfectly with your shape and can be used pretty much EVERYWHERE on your body!! LOVE IT!??????????
Chelsea Stokes –
This little device gets the job done! The remote control is fun too. My partner enjoyed playing with the different pulses. I think he had more fun that I did!!!
Edcia Rowe –
Love it!
KanJames –
I really like this little portable remote control vibrator set. It’s small enough to hide under your clothes, and it’s so very soft. I love how the flat side of the head fits perfectly on my spot. And despite it’s small size, it is pretty satisfying for penetration as well. You can also use the wireless remote as a second vibrator!
Li –
This is a really great little set – theyre both small and compact but the vibrations are strong! Its rechargeable too so you dont have to worry about batteries, although the charging port is hard to find. I would definitely recommend this! Since both parts vibrate its almost like a 2-in-1 kind of deal!
Rocio –
Lots of variety in speeds and programming available for satisfaction to suit any needs depending on the mood. I’d buy it again.
AriesQueen25 –
Works well
LaToya H. –
This is awesome for solo use or use with partner. Both the remote control and bullet vibrate. The box it comes in is very nice. It is however, not a very discreet storage box because it says Sex Rabbit in big letters on the top. This being the only draw back, Im excited to add this to my collection!
Mitchell-Cornelius –
Very powerful for the price and size.
MzNeesh –
My girl like it she wore it out last night and and she really like it
Dani Bella –
Very powerful motors on both vibrator and remote. Used with great pleasure for both partners. After use one day and washing up I heard small snap in neck of vibrator and it would light up but not come back on. I could adjust ever so slightly and it was as if connection was lost between motor and power/speed button. Remote still works fine. Price point great, so I don’t feel gypped. That said I will not purchase again nor recommend.