Frequently Asked Questions
Your privacy and security are our top priorities. We provide discreet shipping, secure payment, and reliable customer support so you can shop with peace of mind.
Yes. All orders are shipped in plain, discreet packaging with no adult-related words, logos, or product names on the outside. The parcel looks just like a regular delivery, ensuring your privacy.
Absolutely. All payments are securely processed through PayPal, a trusted global payment platform.
PayPal uses advanced encryption technology to protect your personal and financial information. We never store your card details on our website.
Yes! You can securely pay with most major credit and debit cards through PayPal, including: Visa, MasterCard, American Express and Discover
You do not need a PayPal account to complete your purchase. Simply select PayPal at checkout and choose the option to pay with your credit or debit card.
Please note that available card types may vary slightly depending on your country.
Payments may occasionally be declined for several reasons, such as:
- Incorrect card details
- Insufficient funds
- Bank security restrictions
If your payment is declined, please try:
- Checking your card information
- Using a different card
- Contacting your bank
- Completing the payment through PayPal
If the issue continues, please contact our support team and we will assist you.
Yes. We currently ship to many countries including: United States, United Kingdom, Canada, Australia, New Zealand, Western European, etc.
Tracking information will be provided once your order has been shipped.
Orders are typically processed within 1–3 business days.
Once your order ships, you will receive a confirmation email with a tracking number.
Estimated delivery times:
- United States: 9 –15 days
- United Kingdom: 7–12 days
- Canada: 8 – 14 days
- Australia: 8 – 12 days
- New Zealand: 6-11 days
- Western European: 8-14 days
Please note that international shipping times may occasionally vary due to customs processing. However, most packages arrive within the estimated timeframe.
If you cannot find your order using the tracking number on our default tracking platform (17track), please copy your tracking number and check directly on the courier’s official website.
If your package still cannot be located, please contact our customer support team, and we will help you track it.
Yes. Our products are made from high-quality body-safe materials, which are:
- Phthalate-free
- Non-toxic
- Skin-friendly
- Easy to clean
We recommend using lubricant for the best experience and product longevity.
Cleaning is simple:
- Wash with warm water and mild soap before and after use
- Allow the product to air dry completely
- Store in a cool, dry place
Proper care will help extend the lifespan of your product.
Customer satisfaction is very important to us.
If there is any problem with your order, please contact us within 30 days of delivery and our support team will do our best to resolve the issue.
Due to hygiene reasons, used products cannot be returned, but we will always work with you to find a satisfactory solution.
Yes. Our support team typically responds within 24 hours. If you have any questions before or after ordering, feel free to contact us at service@dildosir.com. We’re here to help.





Amy Payne –
No smell what so ever!! Feels soft and not super stiff. Fills me up and will work when husband isnt home.
lucy kay –
Well packaged (very discreet), works as advertised, perfect size and fit pleasurable in every way. The suction cut is a plus. Approved.
KJ –
its easy to clean and its super realistic and easy to use
Shebra Merriweather –
small realistic toy for explorers and beginners. strong suction to keep in place during use.
Darnischa Doss –
This is the perfect purchase to start off with for anyone new to this kind of fun.
Evangelyn G. –
Girlfriend loves this. Veins make it feel more realistic and you wont get anything better for the price. Connie was super nice and reached out making sure everything was satisfactory.
-k –
Good size (not too big, not too small), realistic feeling and not rigid, so it’s enjoyable to use. Haven’t tested the suction function yet, but use it in other ways frequently!
Tiek –
Very nice, realistic size, shape, and texture but the testicles are on the smaller side. No smell, nice flexibility, great suction. Great for practicing “deep throating” techniques. Very pleased.??
Mallory –
When I opened it, I was amazed at how realistic it looked and felt. I tested the suction and it was unbelievably strong. Overall good product, but have not had a chance to test it out.
Rocio A –
this is AMAZING. the width and lengths are perfect, the faux veins feel wonderful, its the perfect level of bendable to use in any position, and the suction cup is great. highly recommend.
DIVA –
For first time user i was very impressed with how real it feels. Not gonna lie though it was gonna be alittle fake but love everything about it . The size is good , the texture and the lub works great.
Fb –
Bought for wife-pleasantly surprised. Fast prompt delivery, as described! I can see why so many positive feedbacks. Will update later….