Frequently Asked Questions
Your privacy and security are our top priorities. We provide discreet shipping, secure payment, and reliable customer support so you can shop with peace of mind.
Yes. All orders are shipped in plain, discreet packaging with no adult-related words, logos, or product names on the outside. The parcel looks just like a regular delivery, ensuring your privacy.
Absolutely. All payments are securely processed through PayPal, a trusted global payment platform.
PayPal uses advanced encryption technology to protect your personal and financial information. We never store your card details on our website.
Yes! You can securely pay with most major credit and debit cards through PayPal, including: Visa, MasterCard, American Express and Discover
You do not need a PayPal account to complete your purchase. Simply select PayPal at checkout and choose the option to pay with your credit or debit card.
Please note that available card types may vary slightly depending on your country.
Payments may occasionally be declined for several reasons, such as:
- Incorrect card details
- Insufficient funds
- Bank security restrictions
If your payment is declined, please try:
- Checking your card information
- Using a different card
- Contacting your bank
- Completing the payment through PayPal
If the issue continues, please contact our support team and we will assist you.
Yes. We currently ship to many countries including: United States, United Kingdom, Canada, Australia, New Zealand, Western European, etc.
Tracking information will be provided once your order has been shipped.
Orders are typically processed within 1–3 business days.
Once your order ships, you will receive a confirmation email with a tracking number.
Estimated delivery times:
- United States: 9 –15 days
- United Kingdom: 7–12 days
- Canada: 8 – 14 days
- Australia: 8 – 12 days
- New Zealand: 6-11 days
- Western European: 8-14 days
Please note that international shipping times may occasionally vary due to customs processing. However, most packages arrive within the estimated timeframe.
If you cannot find your order using the tracking number on our default tracking platform (17track), please copy your tracking number and check directly on the courier’s official website.
If your package still cannot be located, please contact our customer support team, and we will help you track it.
Yes. Our products are made from high-quality body-safe materials, which are:
- Phthalate-free
- Non-toxic
- Skin-friendly
- Easy to clean
We recommend using lubricant for the best experience and product longevity.
Cleaning is simple:
- Wash with warm water and mild soap before and after use
- Allow the product to air dry completely
- Store in a cool, dry place
Proper care will help extend the lifespan of your product.
Customer satisfaction is very important to us.
If there is any problem with your order, please contact us within 30 days of delivery and our support team will do our best to resolve the issue.
Due to hygiene reasons, used products cannot be returned, but we will always work with you to find a satisfactory solution.
Yes. Our support team typically responds within 24 hours. If you have any questions before or after ordering, feel free to contact us at service@dildosir.com. We’re here to help.








Shonna Hugley –
Gets the job done!
Tanesha Nelson –
Excellent quality and discreet shipping. Coming from a dude it feels very realistic. Unfortunately my girlfriend broke up with me before I could give this to her.
Ibenz –
Amazing!!
Tyler and Gail –
As described
Cheyanne Ricks –
My first sex toy and I honestly love it! Nice material, easy to clean, the texture was nice, 10/10 will replace the lonely desire for a partner!
Melissa –
Length is good. Girth is just ok
Unfiltered_Reviews –
I was not sure if it was big enough. But it is just the right size. It is firm enough and flexible to fit my needs. It’s my first kind of buy. Yet I can say it has brought me great pleasure.
Cora Harper –
Seems well made, and comfortable!
Lesley Knox –
Feels amazing looks amazing and ita??s very easy to clean you can use it in the shower which is better i love ite???
T Bennett –
Love it feels good and u stick it anywhere
Happy customer! –
I like this product
araya –
Looks and feels real
Gennifer –
Sent to my brother in the army as a gag gift. Totally worth the money. Came in really cool glitter package
Kathryn Cooper –
Perfect size for beginners. Colour is good, easy to clean, and the packaging is discreet. Perfect product.
vmr –
Looks and feels just like my husbands the real thing.
Sunni –
I love my toy . At first I was hesitant about it because of some of the reviews but hey DOSENT hurt to try new things . Try it out !!
Tuesday –
The description is accurate. Buying this has made me happy many more times than one.
Stephanie Ratliff –
Wow.
Amanda Mason –
this product is amazing! it comes with a gift of a small bullet vibrator. it is honestly such a great deal. my wife loves it
Tiffany Brogdon –
Abit smaller than expected. Very much life-like . Good suction to most smooth surfaces. Everything in the description was accurate.
A.P. Woods –
This is the size of the average man. Maybe a tad bigger. Great texture and easy to clean.
Makayla W. –
It works much better than I expected. Almost as good as ‘the real thing’! Works as described, and better! Very satisfying!!
vantrice –
Right size great feel!
Julianna Castro –
Feels great! My favorite dildo to play with. Easy cleanup and great texture.
Anny –
Pretty realistic and good i guess. My first one do i didnt know much about it. It feels great if thats what you wanna knowe?
Kida B –
Enjoyable
DaQuez Davis –
Seems well made, and zero smell
Aht Aht –
Hey girls! Great for when the little mister is gone away.
Monique J . Holmes –
This is an amazing toy, nice soft silicone and all of its ridges feel amazing and the suction keeps it right where I need it to be.