Frequently Asked Questions
Your privacy and security are our top priorities. We provide discreet shipping, secure payment, and reliable customer support so you can shop with peace of mind.
Yes. All orders are shipped in plain, discreet packaging with no adult-related words, logos, or product names on the outside. The parcel looks just like a regular delivery, ensuring your privacy.
Absolutely. All payments are securely processed through PayPal, a trusted global payment platform.
PayPal uses advanced encryption technology to protect your personal and financial information. We never store your card details on our website.
Yes! You can securely pay with most major credit and debit cards through PayPal, including: Visa, MasterCard, American Express and Discover
You do not need a PayPal account to complete your purchase. Simply select PayPal at checkout and choose the option to pay with your credit or debit card.
Please note that available card types may vary slightly depending on your country.
Payments may occasionally be declined for several reasons, such as:
- Incorrect card details
- Insufficient funds
- Bank security restrictions
If your payment is declined, please try:
- Checking your card information
- Using a different card
- Contacting your bank
- Completing the payment through PayPal
If the issue continues, please contact our support team and we will assist you.
Yes. We currently ship to many countries including: United States, United Kingdom, Canada, Australia, New Zealand, Western European, etc.
Tracking information will be provided once your order has been shipped.
Orders are typically processed within 1–3 business days.
Once your order ships, you will receive a confirmation email with a tracking number.
Estimated delivery times:
- United States: 9 –15 days
- United Kingdom: 7–12 days
- Canada: 8 – 14 days
- Australia: 8 – 12 days
- New Zealand: 6-11 days
- Western European: 8-14 days
Please note that international shipping times may occasionally vary due to customs processing. However, most packages arrive within the estimated timeframe.
If you cannot find your order using the tracking number on our default tracking platform (17track), please copy your tracking number and check directly on the courier’s official website.
If your package still cannot be located, please contact our customer support team, and we will help you track it.
Yes. Our products are made from high-quality body-safe materials, which are:
- Phthalate-free
- Non-toxic
- Skin-friendly
- Easy to clean
We recommend using lubricant for the best experience and product longevity.
Cleaning is simple:
- Wash with warm water and mild soap before and after use
- Allow the product to air dry completely
- Store in a cool, dry place
Proper care will help extend the lifespan of your product.
Customer satisfaction is very important to us.
If there is any problem with your order, please contact us within 30 days of delivery and our support team will do our best to resolve the issue.
Due to hygiene reasons, used products cannot be returned, but we will always work with you to find a satisfactory solution.
Yes. Our support team typically responds within 24 hours. If you have any questions before or after ordering, feel free to contact us at service@dildosir.com. We’re here to help.








Etty –
Had it for about a month and it still vibrates but that is the only thing that still works.
Eb –
The product is very good with a strong thrust and vibrator. It’s easy to use and has a solid functionally.I would highly encourage it.
BlackBeauty –
I honestly can this toy rocked my world. I would recommend to any and all of my friends. I never disappoints.
Nene –
I love the modes on this. The ridges on the shaft make everything 10x better. Great purchase
Camille –
?Loveeeeee it!This one is amazing feels One of the best ones I’ve purchased in awhile.Its thrusting is awesome and the vibration is amazing… Will be buying more of their products!
sarangelis –
Same great quality/value.We already have the standard rabbit and find this one to be a bit less interactive .Still a great toy and I wouldn’t hesitate to recommend it, but for us the standard rabbit will see more use.
Vanessa Genis –
I bought this for my wife and she loved it! We have many other toys but this caused more of a reaction (and many of them) than any of the others, which made it fun for both of us. The motor was powerful and the battery lasted a long time right out of the box. It was very easy to clean too and came in discreet packaging. Looking forward to the next adventure!
markila davis –
?It was an amazing find. I used it in the shower and had my eyes rolling to the back of my head. The vibration strength is magnificently strong and there was barely any noise when I used it. Im going to be using it as often as my heart desires with how amazing it felt. Lets not forget to mention the thrusting option which makes for the great big O. Easy to clean, soft like flesh & over all an amazing product.
Red –
Wish it had speeds and not just rotations or whatever, but otherwise Im in love
Taisha Jean Baptiste –
this product comes in very discrete packaging which is great, comes with charger and carrying bag. What I think is a great feature for this product is you can use the vibration and thruster separately or at the same time and each option has multiple settings which is great. a bit louder than I would have expected but overall great product.
justce –
It’s a very nice thruster. The silicone surface feels super soft and pleasant to touch, and both the shaft and the rabbit ears have enough squish to them that it feels natural compared to some hard plastic toys that I’ve tried in the past. The handle below the rabbit ears is big enough so you can get a good grip and the placement of the buttons is pretty intuitive so that you can switch gears without much interruption. There’s a good variety of speed and intensity of the thrusting and vibrations, you can use them together or separate, whatever feels good at the moment :). It does make a bit of a noise, especially the thrusting mode makes a sort of a high pitched squeak with each thrust, but I don’t find it too distracting. Overall I like it a lot, it definitely gets the job done 🙂