Frequently Asked Questions
Your privacy and security are our top priorities. We provide discreet shipping, secure payment, and reliable customer support so you can shop with peace of mind.
Yes. All orders are shipped in plain, discreet packaging with no adult-related words, logos, or product names on the outside. The parcel looks just like a regular delivery, ensuring your privacy.
Absolutely. All payments are securely processed through PayPal, a trusted global payment platform.
PayPal uses advanced encryption technology to protect your personal and financial information. We never store your card details on our website.
Yes! You can securely pay with most major credit and debit cards through PayPal, including: Visa, MasterCard, American Express and Discover
You do not need a PayPal account to complete your purchase. Simply select PayPal at checkout and choose the option to pay with your credit or debit card.
Please note that available card types may vary slightly depending on your country.
Payments may occasionally be declined for several reasons, such as:
- Incorrect card details
- Insufficient funds
- Bank security restrictions
If your payment is declined, please try:
- Checking your card information
- Using a different card
- Contacting your bank
- Completing the payment through PayPal
If the issue continues, please contact our support team and we will assist you.
Yes. We currently ship to many countries including: United States, United Kingdom, Canada, Australia, New Zealand, Western European, etc.
Tracking information will be provided once your order has been shipped.
Orders are typically processed within 1–3 business days.
Once your order ships, you will receive a confirmation email with a tracking number.
Estimated delivery times:
- United States: 9 –15 days
- United Kingdom: 7–12 days
- Canada: 8 – 14 days
- Australia: 8 – 12 days
- New Zealand: 6-11 days
- Western European: 8-14 days
Please note that international shipping times may occasionally vary due to customs processing. However, most packages arrive within the estimated timeframe.
If you cannot find your order using the tracking number on our default tracking platform (17track), please copy your tracking number and check directly on the courier’s official website.
If your package still cannot be located, please contact our customer support team, and we will help you track it.
Yes. Our products are made from high-quality body-safe materials, which are:
- Phthalate-free
- Non-toxic
- Skin-friendly
- Easy to clean
We recommend using lubricant for the best experience and product longevity.
Cleaning is simple:
- Wash with warm water and mild soap before and after use
- Allow the product to air dry completely
- Store in a cool, dry place
Proper care will help extend the lifespan of your product.
Customer satisfaction is very important to us.
If there is any problem with your order, please contact us within 30 days of delivery and our support team will do our best to resolve the issue.
Due to hygiene reasons, used products cannot be returned, but we will always work with you to find a satisfactory solution.
Yes. Our support team typically responds within 24 hours. If you have any questions before or after ordering, feel free to contact us at service@dildosir.com. We’re here to help.







Alyson –
There isnt much to dislike about this product. Its a fun toy to wear wherever you want to go because its waterproof and just so much fun when youre walking. Ive also found that I appreciate the settings because they varry on frequencies and not as much intensity, which was something I didnt realize I would enjoy so much. Instead of having a change in the amount of vibration, its a change in the pattern. Also Id like to point out that while you do have to turn on the device before the remote can be used you can still use the remote to switch the vibrations on/off after that. Also, the costumer service team replied quickly to questions by email. I wanted to ask about the remote because it isnt rechargeable and I didnt want to miss something obviously o break it by pulling it appart. They pointed out that the remote can be opened by applying a little force on the seam on its side. It runs on a common watch battery and one comes in the device ready to go.
Ara Mata –
Love this thing! The clitoral piece leaves something to be desired (but you can kind of tell that by looking at it) the internal part is perfect!!!!! Highly recommend
Mary Boyd Williams –
But as u get wetter ..you lose the feeling a little…only because its so0o tiny.. dont recommend for advanced users
Danyail –
Great product my wife loved it.
Gemini92 –
I’m a male and I got this to use for anal play and I really enjoy it. I like it better than most prostate massagers I have bought. I didn’t have as much problems with slipping out when using this. Feels pretty nice!
Candice Foster –
Great product. Length was just right and the amount of vibrations makes it worth the buy.
Kenadie –
A little big for a beginner but its okay
Iverson Will –
Really powerful and quiet. Highly recommend. Made well and great customer service
Melanie Arnold –
My first vibrator and loved it. Loved the different modes and intensities. Would recommend for first timers!
alexus –
I bought this as a gift for my wife and man did not disappoint! When all was said and done I asked her how was it compared to her favorite wand and she replied it surpassed it! I didn’t think that was possible. I loved the fact that the motor was extremely quiet! At first I had to ask if it was on, and she was like oh yea! It’s on! Worth the buy and great product, especially for the price!
Maris Dees –
I love this product! Fits perfectly. Stays in snug and truly waterproof!!
Queenkini –
Great more than i spect u cant find better toy for the price.
Elizavett Turcio –
Just add it to your cart. Absolutely orgasmic!
Aleah McElroy –
Very powerful vibration and everything you could ask for great value
SVTG –
Yes get this.
Lisa Chase Patterson –
Prompt delivery, discreet packaging, great design. I think I lucked out as a first time buyer of an item like this. Wow!! I could not be happier!!
Lakiaaa –
works well except for the remote
Crystal Taylor –
The product is so smooth and soft, that along with the shape and size make it very comfortable and easy to use. The dual motors on it make it very fun and help you to reach your climax very quickly without being too noisy. It can seem a little loud at first, but once youre actually using it, you cant really hear anything. Though, it also works very well without even turning the motors on. It came in the normal, brown dildosir shipping box (with the toy sealed inside of another packaged box inside), so it was very discreet and no one thought anything of it. All in all, its a great product and I definitely recommend it!