Frequently Asked Questions
Your privacy and security are our top priorities. We provide discreet shipping, secure payment, and reliable customer support so you can shop with peace of mind.
Yes. All orders are shipped in plain, discreet packaging with no adult-related words, logos, or product names on the outside. The parcel looks just like a regular delivery, ensuring your privacy.
Absolutely. All payments are securely processed through PayPal, a trusted global payment platform.
PayPal uses advanced encryption technology to protect your personal and financial information. We never store your card details on our website.
Yes! You can securely pay with most major credit and debit cards through PayPal, including: Visa, MasterCard, American Express and Discover
You do not need a PayPal account to complete your purchase. Simply select PayPal at checkout and choose the option to pay with your credit or debit card.
Please note that available card types may vary slightly depending on your country.
Payments may occasionally be declined for several reasons, such as:
- Incorrect card details
- Insufficient funds
- Bank security restrictions
If your payment is declined, please try:
- Checking your card information
- Using a different card
- Contacting your bank
- Completing the payment through PayPal
If the issue continues, please contact our support team and we will assist you.
Yes. We currently ship to many countries including: United States, United Kingdom, Canada, Australia, New Zealand, Western European, etc.
Tracking information will be provided once your order has been shipped.
Orders are typically processed within 1–3 business days.
Once your order ships, you will receive a confirmation email with a tracking number.
Estimated delivery times:
- United States: 9 –15 days
- United Kingdom: 7–12 days
- Canada: 8 – 14 days
- Australia: 8 – 12 days
- New Zealand: 6-11 days
- Western European: 8-14 days
Please note that international shipping times may occasionally vary due to customs processing. However, most packages arrive within the estimated timeframe.
If you cannot find your order using the tracking number on our default tracking platform (17track), please copy your tracking number and check directly on the courier’s official website.
If your package still cannot be located, please contact our customer support team, and we will help you track it.
Yes. Our products are made from high-quality body-safe materials, which are:
- Phthalate-free
- Non-toxic
- Skin-friendly
- Easy to clean
We recommend using lubricant for the best experience and product longevity.
Cleaning is simple:
- Wash with warm water and mild soap before and after use
- Allow the product to air dry completely
- Store in a cool, dry place
Proper care will help extend the lifespan of your product.
Customer satisfaction is very important to us.
If there is any problem with your order, please contact us within 30 days of delivery and our support team will do our best to resolve the issue.
Due to hygiene reasons, used products cannot be returned, but we will always work with you to find a satisfactory solution.
Yes. Our support team typically responds within 24 hours. If you have any questions before or after ordering, feel free to contact us at service@dildosir.com. We’re here to help.







V. Kush –
This was so much fun! I love the feeling of it, it had a soft texture for sensitively and the veins are almost realistic. The suction cup is very strong also.
Cynthia Rock-Crawford –
Why do I need a boyfriend when I can just use this bad boy? Great suction, easy to use, easy clean up. I used it on my tub & with a vibrator. Best 30 seconds of your life in a looooong time, let me tell you! Wow!! Im going to try the shower door next, open close motion should be fun.Get this, you wont regret it!!
Starchild –
I like the sizing and build quality . This is easy to use and easy to clean. Item arrived discreetly inside a bubble envelope. Over all I am happy with my purchase..
Ariel Vail –
Seems good! Will be used very soon
Kesha Coleman –
The size is great for first time dildo users or just beginners in general.Since I don’t use this orally, I do have a small complain though… that is I wish the core was a little bit firmer because sometimes I have trouble inserting it as it wants to kind of flop over. Once it’s inside it’s no issue but I do have to hold it firmly to get that initial insertion going.I’ve only used the suction on mirrors and it doesn’t slip unfortunately I haven’t used it on other surfaces so i’m not able to comment on the full extent of the suction.The price is good, easy to clean, and it doesn’t have a nasty plasticy smell when you first open it which is great.
Jennifer Bryant –
Perfect flexibility and the suction is very good
Sweetie The Lesbian –
The first time I have ever used one and I have no complaints
Jameisha –
This is exactly what I expected
Juliet T. Jones –
Completely destroyed my gf.
Alisha –
Suction power good l
Sara Smith –
This dong is awesome!! Not as stiff as Ia??m used to but definitely amazing! The suction cup sticks extremely well and doesna??t pop off